Smarter Patient Communication. Faster Care. Fully Automated. Make Healthcare Effortless with AI-Powered WhatsApp & RCS Messaging
Turn Every Patient Touchpoint into a Smart, Automated Conversation with MsgKart’s RCS and WhatsApp Business API for Healthcare. From appointment bookings and reminders to reports and follow-ups, our AI chatbots for healthcare handle queries in real time, reducing staff workload, improving patient satisfaction and delivering a modern patient experience from one unified platform.
SMART SOLUTIONS FOR HEALTHCARE
MsgKart automation takes care of your business so you can take care of your patients
Healthcare today moves fast. With MsgKart, clinics, hospitals, diagnostics, and telehealth providers can streamline every patient touchpoint through automated WhatsApp and RCS messaging. From appointment bookings and reminders to report delivery, follow-ups, and virtual support, our AI chatbots for hospitals ensure your entire patient journey becomes simpler, smarter, and more responsive.
Connect with Patients across their preferred platforms
Bring all patient interactions—appointments, reminders, reports, follow-ups, and support- onto one seamless interface. MsgKart centralizes communication across WhatsApp, RCS, and voice, ensuring no message or query goes unanswered.
and patients always receive clear, timely updates.
WHY MSGKART
How MsgKart Supports the Healthcare Industry at Every Stage
MsgKart simplifies how hospitals, clinics, and diagnostic centers connect with patients. Through the WhatsApp Business API for hospitals and our RCS for healthcare, we help automate appointment management, reminders, and follow-ups, ultimately reducing manual effort while enhancing patient satisfaction.
MARKETING
Personalized Health Campaigns
Empower hospitals to connect with patients through automated, personalized campaigns with the WhatsApp Business API. Promote healthcare services, preventive checkups, and wellness programs with ease, building trust, driving engagement, and improving patient outcomes.
Patient Education & Awareness
Deliver daily wellness tips, vaccination reminders, and seasonal health alerts directly to patients with campaigns through WhatsApp automation. Keep your hospital top‑of‑mind as a trusted healthcare partner, encouraging proactive habits, preventive care, and healthier living.
Simplify Appointment Scheduling
Streamline hospital bookings with AI‑powered automation. Manage appointments, reminders, and cancellations effortlessly, while automating confirmations and follow‑ups on WhatsApp. Reduce no‑shows, keep schedules organised, and deliver a seamless patient experience.
Promote Preventive & Add‑On Services
Encourage healthier choices with proactive, personalized communication. From routine check‑ups to teleconsultations and diagnostic screenings, use WhatsApp or RCS to recommend relevant services at the right time. These data‑driven suggestions not only improve patient outcomes but also boost hospital revenue and strengthen long‑term trust.
SALES
SUPPORT
Continuity of Care Made Simple
Stay connected with patients even after treatment. Share personalized follow‑up reminders, lab result notifications, and recovery tips through WhatsApp or RCS. Strengthen trust, support faster recovery, and ensure patients feel cared for beyond the hospital visit.
Streamlined Patient Communication
Bring every patient interaction together in one place. From WhatsApp to voice calls and RCS messaging, unify touchpoints into a single platform. Every message, update, or alert is tracked, responded to, and resolved, ensuring faster communication, smoother workflows, and stronger patient relationships.
RCS & WHATSAPP
Delivering Better Healthcare with Intelligent Automation
Deliver exceptional patient engagement and real-time support through RCS Messaging and the WhatsApp Business API for healthcare. From appointment reminders to health awareness campaigns, MsgKart AI chatbots helps healthcare providers simplify communication, improve accessibility, and build patient trust.
Visual Consultations Made Simple
Share prescriptions, test results, and care instructions instantly with patients through WhatsApp or RCS messaging. Simplify communication, reduce delays, and keep patients informed at every step.
Automated Appointment Journeys
Send interactive reminders, confirmations, and rescheduling options directly in chat through AI chatbots for healthcare. Patients can confirm or adjust bookings without calling, reducing missed appointments and improving clinic efficiency.
Real‑Time Health Updates
Deliver vaccination alerts, wellness tips, and lab result notifications via verified WhatsApp and RCS messages. Keep patients engaged, informed, and proactive about their health.
Personalized Patient Campaigns
Engage patients with tailored healthcare updates and preventive care reminders. Use AI‑driven insights to create meaningful one‑on‑one interactions that build trust, encourage healthier habits, and improve outcomes.
CUSTOMER TESTIMONIALS
MsgKart has been a game-changer for us over the past six months. Our client engagement has soared by over 350%, and we're able to stay connected with our 23,000+ clients seamlessly. The in-built analytics provide valuable campaign insights, enhancing our marketing and product strategies. A big thank you to Vinay and his team for their flexibility and unwavering support.
- Nitish Salian
Managing Director of Bharat International Travels
Our Impact on the Healthcare Business Globally
See how MsgKart is transforming the way hospitals and healthcare providers communicate.
2.6%
Higher Click-Through Rate (CTR)
Deliver personalized healthcare campaigns that capture attention and drive faster customer action.
340%
Read Rate
Drive unparalleled visibility and engagement through verified, secure WhatsApp and RCS messaging.
35%
Lower Cost Per Response (CPR)
Reduce campaign costs and improve lead quality with WhatsApp automation-driven targeting and optimized message delivery.
FREQUENTLY ASKED QUESTIONS
With the WhatsApp Business API for hospitals, healthcare providers can securely send appointment confirmations, lab results, vaccination alerts, and billing updates. It helps streamline communication and ensures patients receive timely and verified information.
When used via the WhatsApp Business API for hospitals, all messages are encrypted end-to-end. MsgKart ensures compliance with healthcare data privacy standards, ensuring patient data remains secure.
Using the WhatsApp Business API for hospitals, healthcare providers can run awareness campaigns, share preventive health tips, and promote check-up programs. This creates ongoing engagement and educates patients beyond consultations.
Yes, healthcare chatbots can send regular wellness updates, vaccination reminders, and medication schedules. These communications build stronger patient engagement and encourage healthier outcomes.
Yes. Using WhatsApp automation for hospitals, patients can book, reschedule, or cancel appointments instantly. This reduces incoming calls and improves scheduling efficiency for staff.
Automated WhatsApp reminders send patients timely alerts for upcoming appointments, follow-ups, and tests—helping hospitals significantly lower no-show rates.
Yes. Hospitals can securely deliver lab reports, prescriptions, and discharge summaries through verified WhatsApp messaging, ensuring patients receive documents instantly.
Chatbots can ask basic symptom questions, guide patients to the right department, and even recommend whether in-person or virtual care is needed.
Yes. WhatsApp automation can deliver messages and chatbot responses in multiple languages, making communication inclusive and easier for diverse patient groups.
Absolutely. Automated WhatsApp surveys collect patient feedback after visits, helping healthcare providers improve service quality and monitor patient satisfaction effortlessly.